Mason Hollow Nursery - Terms /Conditions


Please Note: We are still working on including all of our new-for-2012 products. February 5th, 2012

Terms of Sale:

Our Products:

Guarantee: We will always send healthy well established plants. If there should be a problem with any of our plants we will do our very best to resolve the issue.

While ground delivery service (aka UPS Ground) is economically attractive, we do NOT reccomend it for orders west of the Rocky Mountains. Distant clients electing for ground delivery service should realize and be responsible for the added risk involved.

Shipping:

Minimum Order: $20.00

Shipping Days: Monday & Tuesdays (other days with prior scheduling)

Shipping Season: May – September

Shipping Fees: We're now employing a weight based system working off live rate charts. We hope this will be more representative for the current delivery rates incurred and be more fair for everyone.

As we enter the new season, we'll be continually tweaking the system to as closely match the actual product weights as possible. Rest assured that should your order delivery charges be significantly different than those the cart calculates, we will adjust the bill accordingly.

Most hostas are shipped bare root. (Some of the smaller plants may be shipped in pots.)

Miscellaneous:

Gift Certificates: Gift Certificates are available in any denomination. No expiration date.

Payment Methods: Visa/MasterCard, Check or Money Order.

Mail & Fax Orders: Please allow the shopping cart system to manage your order and incorporate shipping charges. During the checkout stage you are given the option to print the results and then submit via mail or fax.

Hours: Wednesday through Saturday: 9am - 5pm
Sundays: Noon - 5pm

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